British Tradition. Mystery Shopping excellence in Hungary.

The Art of
Quiet Perfection.

In the world of luxury, details are everything. Brendon Rudolph brings three decades of British hospitality expertise to ensure your service remains beyond reproach.

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Luxury Hotel Lobby

"Exceptional service is felt, not just seen."

- Brendon Rudolph

Esteemed Partnerships

Upholding standards in Budapest since 2001

Luxury Hotel Interior - Marriott Budapest

Marriott Budapest

Danube Promenade

Aligning global brand expectations with the unique character of Hungarian hospitality.

Classic Elegant Dining Room - Gundel

Gundel Restaurant

City Park

Preserving the legacy of silver service and the finest traditions of the dining room.

Elegant luxury hotel lobby seating area - InterContinental

InterContinental

Chain Bridge

Focusing on the guest journey, from the first greeting to the final departure.

Modern Luxury Hotel Interior - Kempinski Corvinus

Kempinski Corvinus

Erzsébet Square

Assessing the high-touch standards of one of Budapest's most contemporary luxury landmarks.

Sophisticated classic luxury hotel room interior - Le Méridien

Le Méridien

Deák Ferenc Square

Strategic evaluation of classic European luxury within the historic Adria Palace.

Introduction to the Founder

Brendon Rudolph is the founder of Noble Audits, a premier and long-established consultancy, dedicated to upholding British hospitality standards through expert mystery shopping and auditing services in Hungary’s luxury sector.

With three decades of experience in hospitality, Brendon draws from the timeless traditions of London’s grand hotels to deliver a classic British perspective to the Hungarian market. He has been passionately upholding the highest service standards in Budapest since 2001, working with prestigious partners such as Marriott Budapest, InterContinental, Kempinski Corvinus, and Le Méridien…among many others. In more recent years, extending out to countryside hotels.

Driven by the belief that exceptional service is a discipline rooted in poise and precision — where true luxury lies in the details guests never need to request—Brendon established Noble Audits to ensure luxury establishments maintain impeccable standards. As he eloquently states, “Exceptional service is felt, not just seen.”

His team of dedicated professionals work to primarily assess: Employee Integrity and Product/Service Quality.

Through his leadership, Noble Audits continues to bridge global five-star expectations with Hungarian hospitality excellence, preserving legacies of distinction in an ever-evolving industry.

We also offer evolving services to meet our clients’ sophisticated needs and challenges.

Service Evaluations

Bespoke auditing for discerning establishments

Focused

The Insight Audit

A concentrated evaluation of key guest touchpoints. Designed to capture the essence of your service during peak hours, focusing on the Front Desk, Bar, and essential room standards, with a sharp focus on revenue integrity.

  • Immediate verbal debrief available
  • Focused on first impressions
Comprehensive

The 24-Hour Resident Audit

A deep immersion into the guest experience. From arrival to breakfast and beyond, we evaluate every nuance of the stay against international five-star standards.

  • Overnight stay & F&B evaluation
  • Comprehensive strategic report

Specialist Assessments

Wine & Beverage

Testing sommelier expertise and the finesse of tableside service.

Theft Detection & Revenue Integrity

Identifying "off-ticket" sales, skimming, and unauthorized giveaways to protect your bottom line.

Night Operations

Ensuring standards remain high through the late-night hours.

Confidential Inquiries

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Budapest • Hungary